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PRIVACY POLICY
The Lampshade Shop treats all personal information lawfully and correctly and operates in accordance with the Data Protection Act 1998.

We make all reasonable efforts to ensure personal information:

is processed lawfully
is adequate, relevant and not excessive
is accurate and, where necessary, kept up to date;
is not kept longer than is necessary
is processed correctly is kept secure

Your Agreement
By using The Lampshade Shop (www.thelampshadeshop.com) website you automatically agree to this privacy policy.

External websites
The Lampshade Shop cannot be held responsible for the content, material and legal policies on external websites that we link to.

Data Collection, Protection and Confidentiality Contacting The Lampshade Shop via email requires us to collect personal information from you. Any information you submit via email will not be passed on or sold to any third party. If you have questions concerning our privacy policy, please contact us to discuss them.

PRIVACY POLICY
Lotus Lampshades Ltd trading as The Lampshade Shop. Lotus Lampshades Ltd recommends that you print out and keep a copy of these terms and conditions for future reference. These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights. If you have any questions or comments with regard to these terms and conditions please contact us by either email: sales@thelampshadeshop.com or phone: 01691 777623 (Monday-Friday, 09:00 to 17:00). These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

The contract between us
Any contract for purchases made through the website will be with Lotus Lampshades Ltd. Lotus Lampshades Ltd must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.
Once payment has been received Lotus Lampshades Ltd will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. Lotus Lampshades Ltd acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
Lotus Lampshades Ltd is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

General terms
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

This website
Lotus Lampshades Ltd own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on Lotus Lampshades Ltd’s website, we make no warranties, whether express or implied in relation to its accuracy.

Payment details
Lotus Lampshades Ltd accepts payment by Visa, MasterCard, Switch, Maestro, Delta and PayPal. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion.

Availability of goods you order
If we have stock of the item we will try to deliver within 5 working days. If we have insufficient stock we will notify you as soon as possible with delivery times. If these delivery times are not acceptable to you we will give a full refund.

Changes to this agreement
Lotus Lampshades Ltd reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Delivery and returns
Deliveries to mainland UK are Ł9.95 (Outside UK phone 01691 777623 for a quote).
All deliveries must be signed for.
You can return goods you have ordered from us at any time within 14 days of receipt for a full refund. The cost of returning goods shall be borne by you. Delivery is 3-5 working days. If we have insufficient stock we will notify you as soon as possible with delivery times. If these delivery times are not acceptable to you we will give a full refund. Please check the package externally for damage and ensure problems are noted and confirmed by courier. If goods exceed 10 kg we will contact you as an additional carriage charge may incur to cover our shipping costs.

Loss or damage in transport
In the event of damage or short delivery the company will not be liable unless the purchaser shall have notified the company in writing wiithin 2 working days of delivery.

Cancellation of orders.
You can notify us by email at sales@thelampshadeshop.com or telephone 01691 777623 before we have despatched the goods to you, unless the product in question is a ‘special order’ ie not an item we normally carry in stock.